1. Introduction

By using the facilities at Swing Shack, you agree to be bound by these terms and conditions:

2. Membership Types and Fees

– Membership types and their respective fees are as listed on our website and promotional materials.
– All fees are payable in advance and are non-refundable except as provided in these terms.
– Membership fees are subject to change without prior notice.

3. Payment Terms

– Payments can be made monthly or annually, as per the chosen membership package.
– Late payments may result in suspension of membership privileges.
– Members are responsible for keeping their payment information up to date.

4. Membership Duration and Renewal

– Memberships are valid for the period specified at the time of purchase.
– Memberships will automatically renew at the end of each term unless cancelled by the member.

5. Cancellation Policy

– Members may cancel their membership by providing written notice at least 30 days before the renewal date.
– No refunds will be provided for cancellations partway through a membership term.

6. Membership Benefits

– Benefits associated with each membership type are detailed in the membership package description.
– Swing Shack reserves the right to modify membership benefits with prior notice.

7. Use of Facilities

– Members must adhere to all facility rules and regulations.
– Swing Shack reserves the right to revoke membership for misconduct or non-compliance with facility rules.

8. Guest Policy

– Members may bring guests subject to the guest fees and policies as outlined in the membership package.
– Members are responsible for their guests’ adherence to Swing Shack’s rules and regulations.

9. Liability

– Members use Swing Shack facilities at their own risk.
– Swing Shack is not liable for any personal injury or loss of property sustained while using the facilities.
– Members and guests acknowledge that they are liable for any damages to the property, equipment, or facilities of Swing Shack.

10. Privacy Policy

– Personal information collected from members will be used in accordance with our privacy policy.

11. Changes to Terms and Conditions

– Swing Shack reserves the right to modify these terms and conditions at any time.
– Continued membership after such changes constitutes acceptance of the new terms.

12. Governing Law

– These terms and conditions are governed by the laws of the jurisdiction in which Swing Shack operates.

13. Contact Information
For any queries or concerns regarding these terms and conditions, please contact us at +27 66 542 1522

14. Protection of Personal Information (POPI Act Compliance)

– Collection and Use of Personal Information: Swing Shack collects personal information from members to provide services, manage memberships, and for other lawful purposes related to our business operations. The types of personal information collected may include names, contact details, identification numbers, and payment information.
– Consent: By becoming a member of Swing Shack, you consent to the collection, processing, and use of your personal information as described in these Terms and Conditions and our Privacy Policy.
– Protection and Security: Swing Shack is committed to protecting the privacy and security of your personal information. We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.
– Disclosure to Third Parties: Swing Shack may disclose personal information to third parties if required for the provision of services, for legal compliance, or with your explicit consent. We ensure that these third parties adhere to similar standards of data protection.
– Access and Correction: Members have the right to access their personal information held by Swing Shack and to request correction of any inaccuracies.
– Retention of Information: Personal information will be retained for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
– Changes to Personal Information: Members are responsible for informing Swing Shack of any changes to their personal information to ensure accurate and up-to-date records.
– Compliance and Queries: Swing Shack is committed to compliance with the POPI Act. For any queries or concerns regarding the handling of personal information, please contact us.